This video series is designed to help leaders and managers feel more confident and prepared when supporting team members who may be struggling with their wellbeing. Each video walks through a key stage of the process—from recognising early signs and preparing for a conversation, through to managing sensitive situations like privacy concerns or suicide risk. Grounded in the Decision Tree, the series offers practical, compassionate guidance that balances care with responsibility, helping you create a safe, respectful, and supportive workplace culture.
Preparing for the Conversation
Learn how to approach a team member when you’re concerned about their wellbeing, with tips on preparing thoughtfully so the check-in feels supportive rather than intrusive.
Signs to Look Out For
Understand the key indicators that suggest a team member may be struggling, and why recognising these signs early is important for starting a wellbeing conversation.
When Someone Doesn’t Open Up
Discover strategies for supporting someone who doesn’t engage with you despite your concerns, with a focus on respect, patience, and keeping the door open for future support.
Managing Privacy and Confidentiality
Find out how to handle sensitive information when an employee shares wellbeing concerns, including when confidentiality should be maintained and when disclosure is necessary for safety.
Responding to Suicide Risk
Get clear guidance on what to do if an employee discloses suicidal thoughts, including practical steps for ensuring immediate safety and accessing professional help.
Planning for Recovery
See how to create a shared recovery plan with an employee once concerns have been raised, balancing their individual responsibility for their wellbeing, with an employer’s supportive role.