Help is here

If this is an emergency, phone 111

If you or someone you know requires immediate assistance please use the helplines we’ve listed below.

Crisis Support

Whatever it is, we’re here. Free call or free text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor or talk to a peer support worker. Our service is completely free.


Healthline is staffed full-time by an experienced team that includes registered nurses, paramedics and health advisors, who can provide you with health information and expert advice on care.


Lifeline Aotearoa’s helpline and textline provides 24/7, confidential support from qualified counsellors and trained volunteers. Lifeline has been helping people in crisis for over 50 years.

Depression Helpline

Phone now and talk to a trained counsellor who can discuss your situation and find you the right support (tautoko). Available all day, every day. This support is available within Aotearoa New Zealand.

Alcohol Drug Helpline

Our alcohol drug telephone helpline is only a call away. Available 24 hours a day, 7 days a week, 365 days a year, to speak with a trained counsellor. All calls are free and confidential.