First Steps NZ

Privacy Policy

Personal information we collect:
The personal information we collect depends on how you use our products and services as well as our relationship with you, as described below.

We collect personal information from you, including information about your:
We collect information which helps us interact with you, or supply services in accordance with your preferences. This may include, for example:

  • Name
  • Company Name
  • Contact Information
  • Location
  • Interactions with us

We collect your personal information in order to:
Provide mental health and wellbeing support to people in business across Aotearoa.

Besides our staff, we share this information with:
Ministry of Business, Innovation and Employment (MBIE) in order to further support the delivery of mental health and wellbeing resources for people in business across Aotearoa.

Location information:
We collect information generated about your location. This may be generated when you share your information with us through a website, form, or other digital platform and is optional.

The content of your communications (for example, calls, emails, texts):
Such content is technically collected by us as part of the process of connecting and delivering your communications. We treat this content with the greatest sensitivity and care and only use it to deliver it to your intended recipient as part of the service we provide, to detect and prevent attacks against our networks, systems, and platforms, and threats to their security or integrity, for public safety and to comply with our legal obligations.

Providing information is optional. If you choose not to enter contact information when submitting a form, we’ll be unable to contact the individual or provide support if needed.

We keep your information safe by storing it in encrypted files and only allowing certain staff to have access to the information.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information or to have it corrected, please contact us at [email protected], or 0800 543 543, or First Steps c/o Auckland Business Chamber, Level 9, 90 Symonds Street, Grafton, Auckland, New Zealand.